Lakeland Care District

Mission & Vision Statement

Mission:

Enriching members' lives by honoring their values through high quality, cost effective long-term care.

Vision:

We are a member-centered organization that coordinates members' long-term supports by:

• Delivering high quality, cost-effective options

• Expanding access and choices to members

• Enhancing partnerships and resources within our communities

• Improving the health and well-being of members and their families

• Maintaining a positive place to work and deliver services

Board Philosophy:

     Honesty and Integrity  

     Compassionate Stewardship                            

• Responsible for costs and services
• Consider overall impact of decisions on members, providers, employees, and quality

     Commitment to Member Needs

• Proactive and responsive
• Accessible to clients and providers
• Timely acknowledgment
• Respect and dignity

     Continuous Improvement

• Effective and productive

     Valuing LCD Employees and Providers

Guiding Principles:

Teamwork                                                                  Build and nurture collaborative relationships while valuing the contributions of all.

Respect                                                                Display a professional attitude that respects diverse opinions, values, and expertise of all stakeholders.

Accountability                                                      Accept responsibility for actions and results.

Customer Service                                                       Treat everyone as a customer and deliver high quality service through the dedicated effort of all.

Communication                                                    Utilize an open-minded and solution-focused approach with consistent and timely follow through.